
Website Wingstop Restaurants, Inc.
Job Description:
The Quality Assurance Specialist is responsible for proactively working closely with company’s supplier network to continually improve product quality and adherence to specification.
Job Responsibilities:
- Co-leads the investigation and resolution of product quality complaints for assigned suppliers with restaurants and internal team. Utilizes information to address and discuss action plan with suppliers to resolve.
- Monitors performance for all suppliers of assigned products by conducting continuous evaluations and documenting results to ensure specification compliance and corrective action.
- Identifies opportunities and strategies to work with plant management to continually hit target specification to optimize companies product cost
- Analyzes and tracks supplier production reports and 3rd party audit reports to identify variances or deviations from Wingstop product specifications. Reports all information to Quality Assurance Manager
- Organizes weekly test kitchen cuttings as required; performs product evaluations and compiles data for weekly report to stakeholders and suppliers.
- Works with operations team on restaurant visits to conduct evaluations on core products to ensure compliance to specification
- For chicken products, works in conjunction with buyer to track and analyze plant metrics that affect product, i.e. bird weight and case counts to ensure companies target specification
- Cultivates relationship with supplier plant stakeholders to ensure alliance with company goals and expectations for product quality
Conducts continuous evaluation and reports results of product at supplier’s plants to ensure specification compliance. - Identifies opportunities and strategies to work with plant management to continually hit target specification to optimize companies product cost
Participates in product test case review cuttings - Maintains knowledge of industry best practices for food manufacturing, preparation and handling according to federal, state and local regulatory requirements.
- Monitors food labeling, safe food production and safe food handling to ensure Wingstop restaurants are in compliance with such laws and regulations. Notifies Supply Chain team of any impending or proposed regulatory changes
Qualification & Experience:
- Business travel will be required- Maintain the ability to legally operate personal and/or business automobile-Travel requirement. International travel is likely and should be expected.
- Communication Skills – excellent verbal, written and oral ability to deal independently with internal customers and external resources, including technical writing and presentation skills.
- Basic computer skills with MS Work and Excel.
- Judgment/Decision Making – ability to independently work through complex problems and derive innovative solutions/options.
- Problem Solving – ability to independently work through complex problems and derive innovative solutions/options.
- Ability to work self-sufficiently in a face-paced environment without interruptions or distractions
- Interpersonal Skills – ability to build effective organizational relationships inside and outside the department; ability to inspire trust via open, candid relationships, fair treatment and behavior consistent with expressed beliefs and commitments.
Job Details:
Company: Wingstop Restaurants, Inc.
Vacancy Type: Full Time
Job Functions: Human Resources, Consulting
Job Location: Dallas, TX, US
Application Deadline: N/A
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