Wednesday , February 8 2023

Operator – Baggage & Facilities Systems – United Airlines Jobs

Website United Airlines

Job Description:

Monitor and manage BHS(Baggage Handling) and BMS(Building Maintenance) Systems systems providing time critical communications and coordination in reactive and preventative maintenance needs. The coordinator must be able to use all the tools and resources in place to disseminate and provide clear, concise and accurate information and direction to a large staff in an effort to keep the BHS functioning properly and direct maintenance activity needed within the facilities.

Job Responsibilities:

  • Build and maintains a professional relationship with all Department at IAD airport, including Facility Maintenance, Bag Room and Customer Service
  • Initiate BHS Team (baggage handling system) bridge call when necessary
  • Load flight schedules and Pier / Chute assignment into Brock Web Client operating system
  • Monitor L3 screening equipment, inform TSA staff of system malfunction or changes to operation
  • Add/delete and adjust flights to active flight tables
  • Track and report baggage and customer operational data using Brock Web Client, BART and Shares
  • Prepare baggage system reports: hourly, daily, monthly and annually; maintain pertinent records and documents
  • Make required decisions and implement changes within the system when needed during irregular operation
  • Track and document mishandled bags that cause system jams
  • Maintain clear communication over radio or phone between SOC, Facility Maintenance, Customer Service, Ramp Service and other regarding all major issues, changes and other requirements affecting the operation such as system faults and closeouts
  • Demonstrates the ability to handle multiple tasks with minimal supervision
  • Dispatch Facility Maintenance throughout the baggage system to resolve system issues
  • Monitor and use Brock Controlled Web Client Baggage Operating systems, BOSS Tracking System and Caams
  • Monitor the system performance for mechanical malfunctions and facilitates adjustments to the system to maintain maximum operational control
  • Determine the necessary actions required when prompted by the Maintenance Information Systems (MIS)
  • Retrieve, sort and organize flight schedules and prepare pier sheets

Job Requirements:

  • High School Graduate or equivalent work experience
  • 0-2 years operations/technical experience required (e.g., baggage handling, mail)
  • Proficient in Microsoft Office to include (Word, PowerPoint, Outlook, Excel)
  • Reliable, punctual attendance is an essential function of the position
  • Successful completion of interview required to meet job qualification
  • Must be legally authorized to work in the United States for any employer without sponsorship

Qualification & Experience:

  • Knowledge of Manual Encoding and transfer line scanning and operating
  • Proficient in Unimatic / Shares, Web Client, Microsoft Office to include (Word, PowerPoint, Outlook, Excel)
  • Understand the basis operation of the IAD baggage belt system
  • Two years operation experience in baggage operation or related station operations role
  • Working understanding of IATA and BSM, bag tag information

Job Details:

Company: United Airlines

Vacancy Type: Full Time

Job Functions: Airport Management

Job Location: Washington, VA, USA

Application Deadline: N/A

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