United Airlines Careers – Cargo Reservations Specialist

Job Description:

Please note that this position will be hired under the subsidiary Continental Airlines collective bargaining agreement or divisional work rules until a joint agreement or combined divisional work rules are obtained.

Job Responsibilities:

• Successful individual should be detail oriented and be able to make good judgment calls when necessary.
• Track and trace cargo shipments, within the Continental system as needed.
• Book all Domestic, International and QuickPak cargo shipments, for external and internal customers.
• Provide accurate information to customers, as it pertains to rules, regulations, rates and acceptance of all cargo products.
• Help maintain service level standards, by answering phones in a timely and professional manner.
• Must be able to complete a full-time 6-week training class with a 90% or better passing grade.
• Minimum typing skills of 20 wpm.
• Proven decision making skills, including follow-up and follow-through skills.
• Excellent customer service skills required, with 2-3 years of customer service experience preferred.
• Will be required to attend and pass an FAA-certified Dangerous Goods training class within 1 year of being an employee.
• Provide excellent customer service to internal/external customers.

Job Details:

Company: United Airlines

Vacancy Type: Part Time

Job Functions: Airport Management

Job Location: Houston, TX, USA

Application Deadline: N/A

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