Thursday , March 23 2023

TJ Maxx Job Openings For Customer Service Associate

Website TJ Maxx Careers

Job Description:

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Job Responsibilities:

  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Provides prompt, courteous and knowledgeable service to internal and external customers
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Supports and participates in store shrink reduction goals and programs
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Encourages Associate use of shrink reduction resources
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Coordinates and executes shrink-related activities in partnership with Store Management
  • Observes proper checkout procedures for customers and Associates

Job Requirements:

  • Ability to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience
  • Excellent communication skills and sound judgment

Job Details:

Company: TJ Maxx Careers

Vacancy Type: Full Time

Job Functions: Engineering

Job Location: Charlotte, NC, US

Application Deadline: N/A

Apply Here