Spirit Airlines USA Careers For OCC Solution Support

Job Description

This Manager II Strategic Sourcing position leads strategic sourcing initiatives that support business units’ requirements. Primary responsibility includes project assessment, strategy development, supplier evaluation, and negotiation of terms to meet quality, cost, and performance targets.

Job Responsibilities:

• Maintain and administrator OCC systems and applications
• Monitor for and correct errors between systems
• Provide guidance to users on best practices for use of current and new applications
• Pay attention to customers’ descriptions of their computer problems
• Ask users questions to diagnose problems properly
• Walk users through the recommended problem-solving steps
• Provide other team members, users, and managers information about what gives users the most trouble and about other concerns users may have
• Document system performance issues and create knowledge base records for resolutions
• Review and maintain NAV data for the flight planning system
• Correct reported routings and NOTAM issues
• Coordinate company NOTAMs with the Flight Operations Team
• Support IT Teams with testing/troubleshooting
• Support IT Teams to maintain security following company protocols
• Administer changes to phone system speed-dials
• Support Performance Engineers to ensure flight planning data is accurate
• Support future technology initiatives of the OCC through validation testing

Job Requirements:

• High level of sustained focus, great attention to detail
• Ability to sit/stand for long periods
• Ability to cover after-hours on-call support rotation including weekends and holidays
• Ability to work extra shift/nights/weekends/holidays or when needed

Job Details

Company: Spirit Airlines

Vacancy Type: Full-time

Job Functions: Information Technology

Job Location: Newark, NJ, US

Application Deadline: N/A

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