Sunday , February 5 2023

Operations Agent – Southwest Jobs

Website Southwest Airlines

Job Description:

Provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft and coordinating Ramp, Operations, Provisioning and aircraft servicing to accomplish on-time performance.
Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Responsibilities:

  • Advises Gate Agents when boarding will begin
  • Answers station operations’ telephones
  • Coordinates loading and unloading of aircraft by monitoring ramp activities
  • Works in a cooperative spirit to ensure the success of our Company
  • Works in airport operation office, gate area, jetways and air freight facilities. May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes. Opens and closes the stations, advising Dispatch of same
  • Arranges for fueling of aircraft as required
  • Prepares weight and balance forms. Advises Dispatch, FLIFO and Stations of flight departures / arrivals
  • Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights
  • Handles Station AMS and radio communications traffic as needed
  • Prepares dispatch release forms and collects weather reports from OTIS for the Crew
  • Provides friendly service to and maintains positive relationships with all internal and external Customers

Job Requirements:

  • Must be GSC qualified
  • Ability to work well with others as part of a team, meet the public, and work under stressful situations
  • Must comply with DOT drug and alcohol testing program
  • Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
  • Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • Must be able to carry heavy items up and down jetway stairs
  • Must maintain the ability to wear prescribed uniforms
  • Must be able to lift and move items of 70 pounds and/or more. Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods

Qualification & Experience:

  • Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions

Job Details:

Company: Southwest Airlines

Vacancy Type: Full Time

Job Functions: Airport Operations

Job Location: Sacramento, California, United States

Application Deadline: N/A

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