Friday , February 3 2023

Southwest Careers – Ramp Agent

Website Southwest Airlines

Job Description:

Provides legendary Customer Service by handling cargo and baggage service, directing and servicing aircraft, and related activities on the airport ramp

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Responsibilities:

  • Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
  • Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
  • Receives and records Customer baggage, air freight, mail and company materials as required
  • Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Works in a cooperative spirit to ensure the success of our Company
  • Cleans and services lavatories, operates lavatory carts and disposes of contents in accordance with established procedures
  • Safeguards Customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
  • Reviews cargo forms for accuracy and corrects forms as necessary
  • Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent.
  • Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
    Loads, unloads, services, guides, and directs Company Aircraft
  • Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin
  • Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors

Job Requirements:

  • Must be aware of hazardous situations and be able to handle emergencies as needed
  • Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
  • Ability to work well with others as part of a team, and work under stressful situations
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
  • Must work under tight time constraints to accomplish quick turns of aircraft
  • Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
  • Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
  • Must possess a valid state motor vehicle operator’s license
  • Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail

Job Details:

Company: Southwest Airlines

Vacancy Type: Full Time

Job Functions: Airport Operations

Job Location: Nashville, TN, USA

Application Deadline: N/A

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