Friday , February 3 2023

Southwest Airlines Jobs – Sr Market Strategy Analyst

Website Southwest Airlines

Job Description:

The Sr Analyst is responsible for maximizing passenger revenue in assigned markets of up to $500M annually, mentoring others and contributing to training, in addition to owning complex analytical responsibilities.

Job Responsibilities:

  • Monitor and adjust showrate forecast quality.
  • Serve as a mentor and a Leader in Revenue Management.
  • Maintain market forecaster fare inputs for assigned markets.
  • Leads or initiates analytical project outside of own markets.
  • Manage group and charter requests from inventory perspective.
  • Deep understanding of RM forecast system and associated tools.
  • Conduct analysis on flight level financial performance metrics.
  • Manage holidays and events and make forecast adjustments as needed.
  • Manage proactive and reactive pricing from an inventory perspective.
  • Provide internal Customer Service to Customer Relations and Operations.
  • Work with Forecasts Analysts to determine strategy for demand forecasts.
  • Proficient use of SQL, Access and Excel to synthesize large amounts of data.
  • Confirm sale availability/make O&D reference fare adjustments when necessary.
  • Provide market-specific strategic pricing recommendations designed to enhance revenue.
  • Create and manage flight level inventory controls, including post analysis after application.
  • Monitor fare initiatives in assigned markets and work with Pricing Team to identify potential pricing actions.
  • Identify outliers in forecasting system and make appropriate actions (for the most difficult and complex O&Ds).
  • Develop senior-level reports and presentations for Leadership and other departments on performance and future initiatives.
  • Represents Yield and Revenue Management in cross-Team discussions; is qualified to speak on behalf of Yield Team in external setting.
  • Determine overbooking settings for assigned markets; research and report performance of overbooking, spoilage and other optimization overrides.
  • Takes comprehensive view of market ownership; is able to see ahead and move forward with requisite course of action without being instructed by Leader.
  • Research fare structures and product clusters in forecaster to determine how pricing adjustments impact demand forecasts and make adjustments as necessary.
  • Proactively monitor and analyze nonstop market performance and forecast quality to identify opportunities for revenue growth and adjust forecasts accordingly (expert forecasts and market change adjustments).

Job Requirements:

  • Demonstrated analytical ability.
  • Ability to make decision in an ambiguous environment.
  • Handles complex analyses well with minimal supervision.
  • Demonstrated proficiency working with SQL, Access and Excel.
  • Routinely goes beyond simple numerical checks in quality control.
  • Structures and writes concise communications with limited Manager guidance.
  • Demonstrated ability to interpret data, draw implications and modify approach.
  • Creates tracking mechanism and actively follows-up to gauge impact of actions.
  • Maintains high quality of work even in complex situations with tight deadlines.
  • Commences work on own and provides unsolicited checkpoints to leader on progress.
  • Consistently takes big picture into account in decision stream and makes right decision.
  • Identifies project/analysis opportunities and is able to prioritize in context of other work.
  • Uses data to synthesize action plan and can clearly communicate interpretation of data to others.
  • Able to identify relevant items for communication both internally and externally without being coached by Leader.
  • Develops action plans that incorporate type of action, degree, and direction that translate into appropriate action.
  • Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance.

Qualification & Experience:

  • 2 years in Revenue Management or analytical experience required (1 year in Pricing and 1 year on Yield Teams preferred).
  • Bachelor’s degree required (preferably in Finance, Economics, Math, Business or Engineering).
  • High School Diploma, GED or equivalent education required.
  • Writing SQL (can write simple native SQL statements and edit/comprehend intermediate SQL statements)

Job Details:

Company: Southwest Airlines

Vacancy Type: Full Time

Job Functions: Analyst

Job Location: Dallas, TX, USA

Application Deadline: N/A

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