PRO – A/R Associate – Home Depot Online Application

Job Description:

The Accounts Receivable Associate position encompasses various functions. The associate demonstrates a sense of urgency and good judgment to protect the company’s accounts receivable assets while following established guidelines. The position’s purpose is also to meet service level agreements for assigned workloads, and to identify risks and red flags, while providing excellent customer service and supporting the sales function.

Job Responsibilities:

• 15%- Performs follow-ups, escalates issues as necessary, identifies and recommends areas for improvement, effectively organizes tasks or workloads, and/or any other tasks assigned by management
• 85%- Performs tasks as assigned by leadership based on company standards, which includes one or more of the following: Verbal and written communication with internal/external customers, collections, credit analysis, order release, cash application, billing, dispute resolution, data entry, account maintenance or administration.

Job Requirements:

• Proficient in Microsoft Outlook and Excel, and web-based applications
• Previous experience in credit, collections, cash application, and/or customer service
• Ability to influence others
• Ability to work independently
• Quickly identify and solve problems
• Excellent written and verbal communication skills
• Able to multi-task effectively
• Developed negotiation skills
• Learns and retains new concepts quickly
• Ability to diffuse escalated customer conversations
• Time management skills

Qualification & Experience:

• Proficiency with systems: Unisys (ISS), RS6000 (ERP), Get Paid or related collection software, Billtrust, FIS/Sungard products or SAP
• Comprehension of accounting concepts such as: debits/credits, account reconciliation, collection efforts, cash application, proof of delivery/logistics experience

Job Details:

Company: The Home Depot

Vacancy Type: Full Time

Job Functions: Other

Job Location: Jacksonville, FL, US

Application Deadline: N/A

Apply Here

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