Oracle Internship – Customer Service

Job Description:

Associate degree is preferred and/or equivalent work experience.

Job Responsibilities:

• Customer Focused – has the ability to empathize with customers and is able to deliver great customer service in a professional and polite manner
• Strong attention to detail and accuracy
• Good interpersonal skills and a team player – able to work as part of multi-disciplinary teams
• Use skills and knowledge to produce excellent work that we are all proud of
• Excellent verbal and written communication skills
• Ability to work in shifts, during weekends and on holidays 24*7*365
• A willingness to use self-learning tools and online documentation for self-learning as well as active participation in product related classroom trainings
• Prior experience in managing or working with an Oracle (MICROS) Hospitality or Retail products

Job Requirements:

• Prior help desk or relevant experience
• A+, OCA, OCP, MCP, MCSE or other similar certifications
• Telephone soft skills training

Job Details:

Company: Oracle

Vacancy Type: Full Time

Job Functions: Customer Service

Job Location: Orlando, FL, US,

Application Deadline: N/A

Apply Here

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