Sunday , February 5 2023

Operations Manager – Dunkin Donuts Job Application

Website Dunkin'​ Brands

Job Description:

We are poised for even greater success, and we need enthusiastic people who are looking for career growth at a company that encourages innovation and nurtures entrepreneurial thinking. If you enjoy a fast-paced environment, have a positive attitude, and are looking for a company that invests in its employees then please apply! For more information, please visit

Job Responsibilities:

  • Evaluate margins and identifies roadblocks to franchisee profitability and takes appropriate action for solving issues
  • Drive methods of Service with Speed, Coffee Excellence, and Order Accuracy
  • Consult with franchisees on new product introductions, new restaurant openings, and bakery production
  • Influence franchisees on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning
  • Utilize our coaching model by seeking first to understand, provide candid feedback, offer suggestions, and commit time and resources
  • Consult with each franchisee regularly to analyze assessment scores, capture root cause operational issues, target improvement opportunities, and drive robust and high impact action planning
  • Ensure effective action planning through root cause analysis, creation and execution of action plan, and scheduled follow-ups that drive accountability

Job Requirements:

Qualification & Experience:

  • 5+ years of restaurant operations management experience with multi-unit leadership experience, preferably QSR
  • Analysis and problem solving skills
  • Communication skills to include coaching and influencing
  • Bachelor’s Degree or equivalent experience
  • Relationship builder; able to motivate

Job Details:

Company: Dunkin’​ Brands

Vacancy Type: Full Time

Job Functions: General Business

Job Location: Chicago, IL, US

Application Deadline: N/A

Apply Here