Wednesday , February 8 2023

Operating Systems Specialist – Dunkin Doughnuts Application

Website Dunkin’​ Brands

Job Description:

With an energy that is infectious and a singular dedication to building on our successes, our people have grown our company into one of the world’s leading franchisors of quick service restaurants with more than 19,000 points of distribution in more than 60 countries worldwide. The success that we have built from our many years of creating products that people love is something we delight in sharing with our approximately 1,100 employees. But the best part about working at Dunkin’ Brands is being associated with well-known brands that people identify with great taste, delicious products and consistent service across the globe.

The Specialist will serve Dunkin’ Brands, colleagues, franchisees, restaurant managers, crew members and field teams by developing and maintaining accurate documentation of all operational systems and programs enabling outstanding execution.

Job Responsibilities:

  • Assist in the continuous maintenance of all current operations primary and secondary documentation tools to ensure consistency and accuracy.
  • Ensures cross functional sign off of all operations documentation
  • Become Proficient in the Learning and Operations Execution Reporting and Analytics Platform
  • Have a strong understanding of all of Brand operation processes
  • Become proficient in the structure and function of the digital authoring and publishing tool. Accurately input all operations information, graphics and tools into database in a manner consistent with brand standards. Update creation database to ensure correct information is distributed to corporate and franchisee community
  • Work with Internal Subject Matter Experts to develop and update engaging content
  • Create simple, easy-to-use digital documentation that accurately and consistently explains operations and management process and standards

Qualification & Experience:

  • Strong technical writing skills
  • Ability to multi-task and meet tight deadlines
  • Strong attention to detail
  • Bachelor’s Degree or equivalent work experience in the food service industry

Job Details:

Company: Dunkin’​ Brands

Vacancy Type: Full Time

Job Functions: General Business

Job Location: Canton, MA, US

Application Deadline: N/A

Apply Here