McDonald’s Careers For Field Learning Consultant – Springdale

Job Description:

Our Corporate Home Office has an exciting opportunity for a Field Learning Consultant.

This position acts as a strategic partner and advisor to leadership, business partners, Owner/Operators and key partners. While you will facilitate best in class learning and development programs for learners in a variety of roles, you will also act as the SME for all things training, learning and development.

Job Responsibilities:

• Serves as an operations specialist and consultant on McDonald’s operating standards, management tools, and training systems to maximize restaurant QSC&V.
• Coaches people on how to measure and improve training results, and how to appropriately diagnose problems and create actions that solve them.
• Serves each customer’s requests by helping identify the appropriate resources and interventions to most effectively accomplish their objectives.
• Creates a partnership between Owner/Operators, Operations Manager, Consultants, Restaurant Managers, and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.
• Frequently communicates and provides feedback to Field Staff and Owner/Operators regarding the success and opportunities for people development within an organization.
• Provides strategic interventions that helps their market accomplish its objectives.
• Demonstrates and reinforces the leadership behaviors that support the McDonald’s vision.

Job Requirements:

• Operational expertise in QSR, restaurant industry and/or hospitality preferred
• Positive attitude and willingness to learn
• Experience working in an ambiguous, every changing environment
• 2 to 4+ years of adult education/facilitation experience
• 2+ years of experience working in a customer service and/or hospitality environment
• High School Diploma or equivalent
• Consulting experience a plus
• Strong interpersonal, written and verbal communication skills
• BA/BS degree preferred
• Strong work ethic, business sense, and a self-starter
• Bilingual in Spanish & English a plus

Job Details:

Company: McDonald’s

Vacancy Type: Full Time

Job Functions: Project Management

Job Location: Springdale, AR, US

Application Deadline: N/A

Apply Here

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