Thursday , June 30 2022

McDonald’s Careers For Field Learning Consultant – Springdale

Website McDonald's

Job Description:

Our Corporate Home Office has an exciting opportunity for a Field Learning Consultant.

This position acts as a strategic partner and advisor to leadership, business partners, Owner/Operators and key partners. While you will facilitate best in class learning and development programs for learners in a variety of roles, you will also act as the SME for all things training, learning and development.

Job Responsibilities:

  • Serves as an operations specialist and consultant on McDonald’s operating standards, management tools, and training systems to maximize restaurant QSC&V.
  • Coaches people on how to measure and improve training results, and how to appropriately diagnose problems and create actions that solve them.
  • Serves each customer’s requests by helping identify the appropriate resources and interventions to most effectively accomplish their objectives.
  • Creates a partnership between Owner/Operators, Operations Manager, Consultants, Restaurant Managers, and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.
  • Frequently communicates and provides feedback to Field Staff and Owner/Operators regarding the success and opportunities for people development within an organization.
  • Provides strategic interventions that helps their market accomplish its objectives.
  • Demonstrates and reinforces the leadership behaviors that support the McDonald’s vision.

Job Requirements:

  • Operational expertise in QSR, restaurant industry and/or hospitality preferred
  • Positive attitude and willingness to learn
  • Experience working in an ambiguous, every changing environment
  • 2 to 4+ years of adult education/facilitation experience
  • 2+ years of experience working in a customer service and/or hospitality environment
  • High School Diploma or equivalent
  • Consulting experience a plus
  • Strong interpersonal, written and verbal communication skills
  • BA/BS degree preferred
  • Strong work ethic, business sense, and a self-starter
  • Bilingual in Spanish & English a plus

Job Details:

Company: McDonald’s

Vacancy Type: Full Time

Job Functions: Project Management

Job Location: Springdale, AR, US

Application Deadline: N/A

Apply Here

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