
Website Dunkin’ Brands
Job Description:
Support QA Managers and Technologists with the discharge of their responsibilities primarily routine administrative support, data collection and supplier and product quality/quality and food safety systems evaluations.
This role will sit in our Boston Support Center.
Job Responsibilities:
- Assist with maintenance and upkeep of resource guides/procedures and document templates, to include updates and maintenance of product photo standards, processing guides, and related standards
- Assist with product samples, ingredient reviews, sensory evaluations (ice cream, donuts and other food items, coffee and beverage) including requesting, receiving/shipping, storing and testing/preparing product samples and related ingredients for evaluations/reviews
- Provide support of testing (in-house and/or with third party labs) of product samples for complaint investigations, compliance, shelf life or other performance-type analyses, and related reporting/communication and organization/documentation of results
- Maintain internal lab facilities/services, samples, and supplies in an orderly fashion
- Collect, input and manage data within quality management data systems such as supplier records and related documentation
- Conduct, document and report such routine quality evaluations in accordance with requirements and procedures
- Assist QA Managers and Technologists in any other routine or non-routine tasks and/or project work, supplier audits and production qualification as may be required from time to time
- Request, create/edit specification documents and other product data (new and updates, version management, etc.) and assist in reviews, tracking/maintenance of plant production data, assessment results and similar, and ensuring compliance
- Organize and classify documents/records and quality data for ingredients, products, and components within quality management systems/document control software
Job Requirements:
- Able to conduct basic research of quality/regulatory/laboratory testing topics, provide recommendations and reporting of findings
- Should have good analytical skills, works independently with minimal direction, collaborates well in cross-functional team settings, high quality written and verbal communication required
- Technical skills – basic computer competency with functional skills in basic use of MS Excel, PowerPoint, and Word or similar
- Must be able to lift 50 lbs. of materials for lab analysis or performance testing
- Ability to travel domestic and internationally and comply with health/safety standards and regulation
Qualification & Experience:
- 1 year experience in food manufacturing, production, research and development, Quality Assurance or related food industry role is preferred
- General Certificate of Education, Associate’s or higher in a science, technical, or food industry related degree preferred
Job Details:
Company: Dunkin’ Brands
Vacancy Type: Full Time
Job Functions: Human Resources
Job Location: Canton, MA, US
Application Deadline: N/A
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