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Website Kohls
Job Description:
Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Responsible for meeting both the in-store and online customer’s needs.
Job Responsibilities:
- Evaluates and assesses workforce needs, able to lead work efforts and direct team members.
- Advocates and executes company Customer Service programs
- Delivers the highest level of Customer Service supporting Kohl’s Hospitality Mentality culture through effective problem solving.
- Demonstrates Digital Savvy behaviors through effective use of company tools and technology to plan, communicate and share information with team members.
- Builds strong customer relationships by offering knowledgeable and courteous service.
- Assists customers by demonstrating products, devices and applications of products.
- Recommends additional and complementary products and/or services based on information provided by the Customer or items already selected for purchase.
- Accountable for all aspects of managing the operations, inclusive of inventory-related processes, merchandise resets, visual ad set, and pricing compliance.
Job Requirements:
- Excellent verbal and written communication skills.
- Ability to lift 50 pounds on an occasional to frequent basis. Ability to spend up to 100% of work time standing or moving about the department within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis.
- Adherence to Company policy and Compliance standards and procedures is required
Job Details:
Company: Kohls
Vacancy Type: Full Time
Job Functions: Management
Job Location: San Antonio, TX
Application Deadline: N/A
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