Guest Relations Executive (Hostess) – Jumeirah Jobs

Job Description:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Job Responsibilities:

• An opportunity has arisen for a Guest Relations Executive (Hostess) to join our Food & Beverage department in the Jumeirah Group. The main duties and responsibilities of this role:
• Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards
• Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.
• Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.
• Responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner.
• Ensures fond farewell of each guest encouraging them to return.
• Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual

Qualification & Experience:

• Secondary education
• Knowledge of Food and Beverage applications (micros, epicure)
• Must possess interpersonal skills and ability to work in multi-cultural environment
• 1-2 year in Guest Service experience in a 5 star hotel
• Fluent English communications skills

Job Details:

Company: Jumeirah

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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