Assistant Outlet Manager – Jumeirah Group Careers

Job Description:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

Job Responsibilities:

• An opportunity has arisen for a Assistant Outlet Manager to join our Food & Beverage department in the Jumeirah Group. The main duties and responsibilities of this role:
• Monitors customer satisfaction and respond to customer feedback and complaints ensuring Jumeirah procedures for CSI and Complaint Handling are followed.
• Assists the Outlet Manager to manage all aspects of a specific Outlet(s) within the F&B department including the selection, development and performance management of colleagues, optimizing profits and increasing sales.
• Presumes full responsibility of a specific Outlet(s) in the absence of the Outlet Manager
• Closely monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
• Contributes to the implementation the marketing activities in order to achieve desired results.
• Makes suggestions to increase the market share for the Outlet.
• Assists in managing all operational issues ensuring JI & MJs Standard Operation Procedures are met and value is added to the F&B
• Assists in managing scheduled shifts ensuring guest satisfaction.
• Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
• Attends & actively participates in the daily F&B briefings in the absence of the Outlet Manager.
• Hands on operator that lives and leads the perfect guest experience, ensures the team are set up for success, and is responsible for assisting the OM/ GM in ensuring that all colleagues have full product knowledge.

Job Requirements:

• Presentation Skills
• Open Minded to new Business Approach
• Computer skills – Microsoft Office
• Risk/Crisis Management
• Multi Lingual skills
• Coaching Skills/Training Skills
• 1-2 years Food and Beverage Experience needed in a premium Fine Dining Establishment in a 5–star Hotel on a Management level
• Hotel or Hospitality Degree Essential
• Interpersonal People skills
• Advanced English communications skills (spoken and written)
• Cashiering Systems (Micros, HSI, other)

Job Details:

Company: Jumeirah

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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