Wednesday , February 8 2023

Jetblue USA Careers – Analyst Learning Analytics

Website JetBlue

Job Description:

Working with other teams across JetBlue, the Learning Analytics Analyst supports Crewleaders and Crewmembers in data-driven decision making. The Analyst partners with JBU colleges and their operational counterparts to analyze relevant operational data, training performance data, and student feedback data to measure, monitor, and improve the effectiveness of JBU offerings. In addition, the Analyst provides assessment and evaluation expertise to determine individual and team performance gaps, potential causes of performance issues, and recommends performance improvement interventions that will enhance individual and team efficiency and effectiveness.

Job Responsibilities:

  • Analyze and summarize quantitative and qualitative data to discover, validate, and optimize drivers of student performance and JBU’s contribution to JetBlue’s performance, using descriptive and inferential statistics including, but not limited to, t-test, ANOVA, chi-square, correlation, regression, and multivariate analysis
  • Utilize data collection and analysis tools to assist with the production and evaluation of ad hoc as well as recurring projects and reports, including AQP (FAA-required) reports
  • Provide support with the development of data collection plans and tools, including grade forms
  • Develop a thorough understanding of JetBlue’s business needs, initiatives and goals
  • Support the advancement of JBU’s learning analytics by staying abreast of front-end assessment and evaluation best practices, and continually developing statistical knowledge, analytical capability, communication and consulting skills
  • Other duties as assigned

Job Requirements:

  • Strong proficiency with Excel and other data analysis tools such as SAS, SPSS, and/or R
  • Familiarity with data visualization techniques and tools such as PowerBI, Tableau, and/or Spotfire
  • Knowledge of survey design and implementation
  • Excellent verbal and written communication skills; ability to present complex information in meaningful ways to audiences of diverse skill sets
  • Excellent critical thinking skills
  • Strong attention to detail
  • Ability to handle confidential information with professionalism and diplomacy

Qualification & Experience:

  • Bachelor’s Degree in Psychology, Industrial/Organizational Psychology, Instructional Design, Mathematics, Statistics, Economics, Business or related field
  • One (1) year applied experience with training metrics, databases, or evaluation methodologies
  • Proficient with descriptive and inferential statistics

Job Details:

Company: JetBlue

Vacancy Type: Full Time

Job Functions: Real Estate

Job Location: Orlando, FL, USA

Application Deadline: N/A

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