Sunday , February 5 2023

Jetblue Airlines Careers – Business Analyst IT Digital & Cust Prod

Website JetBlue

Job Description:

The Business Analyst, IT Digital and Customer Products provides direct support to IT Loyalty team by supporting the Project Manager in the development of materials in support of the planning and execution of IT projects. With the guidance of a Project Manager the Business Analyst actively supports all aspects of the projects from start to finish with a particular emphasis on requirements development and participation project quality activities. The Business Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.

Job Responsibilities:

  • Actively support a manageable portfolio of projects from start to finish In accordance with JetBlue IT policies and processes, produce clear, detailed project scoping and design documentation to be used by technical specialists to build appropriate solutions
  • Elicit and develop clear, traceable requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans;
  • Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
  • Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;

Job Requirements:

  • Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders at all levels of the organization, including the ability to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.)
  • Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
  • Working knowledge of risk management and quality assurance standards and methodologies
  • Experience in statistical and other quantitative and qualitative analytical methodologies
  • Experience in the commercial aviation industries with exposure to supporting IT systems and technologies

Qualification & Experience:

  • Bachelor’s Degree in related discipline
  • One (1) year experience supporting projects with business user and IT components

Job Details:

Company: JetBlue

Vacancy Type: Full Time

Job Functions: Finance

Job Location: Long Island City, Queens, NY, USA

Application Deadline: N/A

Apply Here

jobsapplication.online



 Report Job