ICICI Bank India Recruitment – Relationship Manager, Retail Banking

Job Description:

The Retail Banking Group of ICICI Bank serves customer segments such as individuals, business banking, government, and retail institutions. Our customer relationship teams are present across the country through a wide distribution of over 5,200 branches. Further, our Digital Banking services offer the full spectrum of banking solutions to our customers.

Job Responsibilities:

• Expand and develop the customer base by onboarding new customers
• Nurture the current customer relationships while maintaining the quality of the portfolio
• Offer 360-degree banking to the individual, professional and business ecosystem
• Partner with customers through their life-cycle and offer suitable products and services based on their financial needs
• Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach
• Build a short/medium/long-term sales pipeline per market opportunities
• Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers
• Collaborate and coordinate to implement different marketing strategies
• A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success
• Analyse consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions

Job Requirements:

• Orientation to build and develop customer relationships
• Attention to detail
• Should have an orientation to learn
• Strong communication (both oral and written) and negotiation skills
• Orientation to learn about various products and financial offerings
• The relationship Manager shall have an overall experience of 0-5 years in sales and relationship management in any industry. Experience in Relationship Management in the Banking, Financial Services and Insurance (BFSI) will be preferred
• Should have an ability to build relationships and understand banking requirements
• Ability to work in cross-functional teams

Job Details:

Company: Icici Bank

Vacancy Type: Full Time

Job Functions: Management

Job Location: Hyderabad, Telangana, India

Application Deadline: N/A

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