Hot Topic Job Application For Senior Systems Analyst

Job Description:

Technology keeps the world moving – It’s no different here at Hot Topic. We are looking for someone who work on a team that delivers comprehensive, high-quality support to business functions.

Job Responsibilities:

• Demonstrate experience in solutioning, testing, and supporting the integrations in Human Resources, Payroll, Benefits, Attendance, and reporting systems.
• Work closely with project managers, implementation consultants, and customers and communicate project goals, updates, and required tasks.
• Passion for problem-solving technology to exemplify outstanding customer service skills and troubleshooting skills. This position also has intelligence analysis, reporting, and training to support the Loss Prevention department.
• Work with the business operations team, systems integrators, benefit providers, and other third parties to evaluate and define IT requirements and then develop and deliver an agreed-upon solution, custom reporting, file feeds, and custom interfaces and integrations third-party platforms.
• Responsible for Support and maintenance of Loss Prevention and associated analytic systems to reduce shrinkage and aid in the prosecution and resolution of incidents of theft, fraud, and other losses.
• Analyze customer configuration and effectively use internal and external resources such as knowledge bases, user/admin manuals, and internet resources to troubleshoot the problem, coordinate with other support areas as required.
• Responsible for assessing, designing, building, testing, deploying, and documenting solutions between UKG Workforce Central, and associated third-party platforms. Solutions will vary from custom reporting, benefit and file feed interfaces, and complex API-based (REST/SOAP) integrations.

Job Requirements:

• Development tools such as Postman, code repositories (SVN, Bitbucket), Jira, etc.
• Has a proven ability to identify and translate requirements into working solutions. Must possess investigative solid methodologies and experience
• Experience working with IaaS/PaaS is a plus. EDI (electronic data interchange) knowledge/experience preferred.
• Must have a minimum of 3 years experience in retail investigations & solutioning experience with Internal HR, Finance & Loss Prevention Systems.
• Strong written and verbal communication skills with internal and external audiences and focused on fostering collaboration between team members.
• Must have strong experience working with SQL, Oracle, and standard flat file formats and exposure to development models and cloud applications.

Qualification & Experience:

• Must have proven experience in the use of software investigative and exception reporting tools.
• A bachelor’s degree in computer sciences or related fields.

Job Details:

Company: Hot Topic

Vacancy Type: Full Time

Job Functions: Engineering

Job Location: Industry, CA, US

Application Deadline: N/A

Apply Here

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