Website HDFC Bank
Do proper customer & merchant investigations and take disputes to logical end by way of recommending credit or liability etc basis merit of the case and due investigationsRevenue generation & cost management Collection of processing fees from channels / applicants for malpractices Optimum utilisation of cost budgets …
- Compliance Ensuring compliance with guidelines circulated from Central office.
- Investigate discrepant cases to identify involvement of applicant, collusion with Bank’s outsourced channel at a Prevention stage.
- Reviewing basis high risk indicators such as CIBIL 0,- Review verification reports of sampled cases at loan origination stage.
- Controlling outsourcing risk Ensure that empanelment checks are conducted at the on boarding stage on various vendors / channel partners operating in Retail Asset & Payments business units Manage Outsourcing risk by carrying out checks on Outsourced agents.
- Pre-disbursal checks on payment business products like credit/debit.
- To identify root cause and provide resolution within the TAT defined.
- Scrutiny of discrepant documents submitted by the applicant for availing the loan.
- ) Using scorecards and sampling strategies to identify the potential fraud cases.
- Initiating action on erring Vendors and Vendor staff Compliant Management Handling customer complaints sent from Central office.
- Proactive and Self driven
- Good verbal and writing skills
- Eye for detail
- Ability to multi task
Company: HDFC Bank
Vacancy Type: Full Time
Job Functions: Banking
Job Location: Pune, Maharashtra, India
Application Deadline: N/A