HDFC Bank Jobs Opening – Customer Care Executive

Job Description:

Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.

Job Responsibilities:

• If more than 1cr ensure updation on the portal.
• Identification and Closure of TOD accounts on regular basis Identification and Closure of High Cheque return customers beyond the threshold.
• Archival back-up Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
• All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed.
• Such customers to be directed to the BM based on f4 hotkey details.
• Processing and follow up for admin related bills/ payments Periodic exchange of keys lodged with other branch Periodic Checking of Vault
• Register Management of clearing/ collection cheques/ FCY cheque collections ST35 monitoring.
• Identification of counterfeit cash and ensure adherence of process laid down by the bank B.
• Preparation of voucher batch ticket for the day.
• Monitoring: Monitor large amount movements and report them as per reporting schedule a.
• Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
• Ensure that outward clearing process is adhered to.

Job Details:

Company: HDFC Bank

Vacancy Type: Full Time

Job Functions: Banking

Job Location: Jaipur, Rajasthan, India

Application Deadline: N/A

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