
Website Food Lion
Job Description:
Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion’s standard practice manual. Maximize sales through excellent customer service.
Job Responsibilities:
- Adheres to all company guidelines, policies and standard practices
- Controls store’s expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
- Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Observes and corrects all unsafe conditions that could cause associate or customer accidents
- Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
- Exhibit behaviors that align with Food Lion’s guiding principles, core values, vision, and strategy
- Ability to shop multiple customer orders using the designated tools and equipment
- Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.)
- Complete Accountability Form from end to end process
- Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
- Is courteous and helpful to other associates
- Assist customers picking up orders
- Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
- Substitute items when requested
Job Requirements:
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Perform repetitive hand and arm motions
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including inclement weather
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Meet established volume activity standards for the position
- Pull or push up to 75 lbs. on occasion
- Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Stand 100% of the time with frequently walking short distances
- Have sufficient visual ability to check ID cards
Qualification & Experience:
- High school graduate or equivalent preferred
- Desire to work in a team environment
- Good interpersonal, communication and customer service skills
- Must meet minimum age requirements, when applicable, to perform specific job functions
- Ability and willingness to learn multiple tasks and technical requirements of the jo
Job Details:
Company: Food Lion
Vacancy Type: Full Time
Job Functions: Management
Job Location: Fayetteville, NC, USA
Application Deadline: N/A
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