Submit Job Application – Search & Apply Online
Website Five Below
Job Description:
Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.
Job Responsibilities:
- Responsible for leading Front End Operations
- Training the staff on the High Fives of Customer Service
- Ensures that each guest has a fast, friendly, checkout
- Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
- Responsible for opening and closing store procedures
- Responsible for performing SM duties in their absence
- Assists in supervising all Associates
- Assists in training all Associates
- Assists in coaching all Associates
- Assists in developing all Associates
- Assists in staff scheduling
- Reviews all corporate communications and reacts accordingly
- Partners with supervisors or corporate office regarding store issues
- Drives store sales and controls expenses
- Uses financial reporting to drive business opportunities
Job Requirements:
- High School Graduate or equivalent.
- College experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
Job Details:
Company: Five Below
Vacancy Type: Full Time
Job Functions: Management
Job Location: Baltimore, MD, US
Application Deadline: N/A
jobsapplication.online