DSW Hiring for Assistant Store Manager

Job Description:

The Assistant Store Manager assists and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory related actions to drive sales and results. As ambassadors to the brand, we are dedicated to providing a shopping experience that satisfies the functional and emotional shopping experience of the customer.

Demonstrates behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. The Assistant Store Manager partners with the management team to understand daily/weekly/monthly store priorities. They participate in and support merchandise placement, fulfillment and store recovery. Assistant Store Managers participate in monitoring associate compliance to all company policies and procedures, adheres to Asset Protection standards and assists in assigned projects and tasks to support service levels which include opening and closing the store.

Job Responsibilities:

• Supervises Leads (and may participate) in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS
• Performs, maintains and completes all information related to audits, donations, transfers, mismates, damages, etc.
• Reviews daily communication; plans and assigns tasks throughout the day/week/month and follows through with required actions
• Elevate In-Store Experience by modeling CEL behaviors, coaching associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency
• Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly
• Performs other duties as assigned by the Store Manager or other leader
• Maintaining supply inventory to ensure a successful floor moves, markdowns and fulfillment in areas of stockroom, cashwrap, clearance and non-sales areas
• Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor
• Responsible for all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery
• Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers
• Achieves and exceeds metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals. Able to clearly communicate business trends to SM/ML
• Ensures customers have a positive experience by maintaining DSW store standards. Ensures all tasks are completed related to daily open/close, including store cleaning, recovery and maintenance standards

Job Requirements:

• Some college preferred
• Minimum high school graduate or equivalent
• Minimum 2 years retail experience
• Excellent customer service by exhibiting a positive mindset and enthusiasm
• Ability to hold team accountable to time bound expectations
• Proven ability to train, coach, develop and motivate others
• Ability to develop collaborative working relationships
• Ability to manage in ambiguous situations to resolve internal and external conflict
• Good verbal and written communication skills
• Ability to recognize what is critical and take action

Job Details:

Company: DSW

Vacancy Type: Full Time

Job Functions: OTHER

Job Location: Atlanta, GA, US

Application Deadline: N/A

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