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Website adidas
Job Description:
- Contribute to meeting or exceeding store sales and profi t targets by:
- Passionately inspiring consumer loyalty to the brand
- Diligently executing store operations, with a special focus on selected functional areas
- Providing support and feedback to Retail Professionals
Job Responsibilities:
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Share your customer service experience and train selected team members to fi ne-tune their service skills
- Be a resource for Retail Professionals in dealing with complex customer service situations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to successfully meet the specifi c needs of even the most demanding customers
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned
- Categories (if applicable)
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
Job Requirements:
- Advanced Retail Professional Competencies (additions based on market needs)
Qualifications & Experience:
- Minimum 6 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
Basic numeracy and literacy and advanced verbal communication skills (additions based on market needs)
Job Details:
Company: adidas
Vacancy Type: Full-time
Job Functions: Supply Chain
Job Location: London, England, UK
Application Deadline: N/A
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