Friday , February 3 2023

Regional Training Consultant – Ace Hardware Jobs

Website Ace Hardware Corporation

Job Description:

The Regional Training Consultant is responsible for providing support to Ace retail locations by delivery of training that is consistent and furthers improved execution of retail processes and procedure which lead to operational excellence and enhancement of the store model. This position is considered a subject matter expert in all facets of operating an existing Ace retail store as well as what is needed to ensure success of a new Ace store. The Regional Training Consultant will work with existing retailers to improve operations and improve the store model. The Regional Training Consultant will also work with owners from the beginning of their business to teach them skills and processes that will increase their probability of success.

The Regional Training Consultant will also be able to handle multiple types of training engagements at different functional levels. The incumbent will be responsible for analyzing business trends, financials, metrics, and store environments to identify opportunities for improving performance within their assigned territories.  The Regional Training Consultant will readily share information supportive of process and documentation improvements.

Job Responsibilities:

  • Builds Solid Relationships – Creates a partnership with Retail Ops, Retailers and Store Managers, that stimulates transfer of training, return on training investment, and improves store results. Creates trust when delivering training and is viewed as a trusted advisor to those receiving training.
  • Delivers Field Training – Delivers trainingto Ace store owners, managers and associates to drive retailer business results. Conducts training that motivates, builds competencies, and improves store performance and contributions to their store results.
  • New Business Requirements – Coach and support new investors at Ace to be successful by leading the entire store opening business essentials process which includes financial, human resources, operations, and sales systems. Mitigate risk to both the owner and Ace by using a standardized approach to new store start up and tailoring it to each specific situation. Instruct owners on the Ace store model and how to use it to minimize mistakes that consume time and money. Typical issues include: staffing, back office set up, advertising, purchasing, and seasonal transitions.
  • Serves as an Operations Expert – Expert and consultant on Ace’s standards, management tools, and training systems to maximize operational excellence. Stays current on operational standards, procedures, and resources to enhance ability to provide leadership and maximize business results.Provide input to internal partners to ensure training remains relevant and continues to drive continuous improvement.

Job Requirements:

  • A working knowledge of operational aspects of a retail store, preferably through direct experience
  • Ability to consult, influence and coach adult learners
  • Ability to think outside of the box
  • Ability to work remotely with various corporate departments
  • Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically
  • Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint & Outlook as well as various MS Operating Systems
  • Excellent communication skills both written and verbal as well as attention to detail and follow up
  • Has a thorough understanding of Ace Hardware Corporation and operational initiatives
  • In depth knowledge of accepted Ace Best Practices
  • Outstanding interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities
  • Problem solving: strong analytical and problem-solving skills
  • Self-managing, self-motivating, open minded; comfortable working with an off-site manager
  • Skilled in negotiations and conflict resolution. Ability to recognize strengths and weaknesses and coach accordingly
  • Strong facilitation/presentation skills. Ability to deliver training in a store or classroom setting
  • Strong organization and planning skills

Job Details:

Company: Ace Hardware Corporation

Vacancy Type: Full Time

Job Functions: Consultant

Job Location: Houston, TX, USA

Application Deadline: N/A

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